Terms & Conditions
The terms that apply to using this website and engaging Raw Branding Ltd for services. Last updated: 28 September 2026.
About us
This website is operated by Raw Branding Ltd, registered in England and Wales at Unit 1, City Limits Business Centre, 34 South Parade, Morley, West Yorkshire, LS27 8FE (company number 14450260). By using this website, you accept these terms in full. If you disagree with any part, please don’t use the site — and get in touch if you’d like to discuss anything.
Using this website
You may browse this site and use the enquiry form for its intended purpose — finding out about our services and getting in touch. You must not misuse the site: no scraping, no attempting to gain unauthorised access, and no using the site in a way that could damage, disable or overburden it.
We aim to keep this site accurate and available, but we don’t guarantee it will always be error-free, uninterrupted or perfectly up to date, and we may change or remove content at any time.
Intellectual property
Unless otherwise stated, everything on this site — including text, graphics, our logo, and the design of the site itself — belongs to Raw Branding Ltd or our licensors and is protected by copyright and trademark law. You may view and print pages for your own personal reference, but you may not reproduce, republish or redistribute any of it without our written permission.
Client logos and brand marks shown in our case studies and “Selected work” belong to those respective clients and are displayed with their permission to showcase work we’ve carried out together. They remain each client’s own property.
Links to other sites
This site may link to third-party websites for your convenience. We don’t control those sites and aren’t responsible for their content, availability or privacy practices — check their own terms before using them.
Working with us
These general terms cover the website itself. Where you engage us for marketing, web or other services, the specific scope, fees, timelines and deliverables for that work will be set out in a separate proposal, quote or agreement, which takes precedence over this page for anything it specifically covers. In the absence of a separate signed agreement, the following general terms apply:
Payment — our standard deposit terms depend on the project value: projects under £1,000 are payable in full before work starts; projects between £1,000 and £3,000 require 50% upfront, with the balance due on completion; projects over £3,000 can be paid in agreed instalments across the project, subject to a minimum 25% deposit upfront. Exact payment milestones for your project will be set out in your proposal or agreement. We reserve the right to pause work on overdue accounts.
Cancellation — either party may cancel an ongoing engagement by giving 14 days’ written notice. Work carried out and costs reasonably incurred up to the cancellation date remain payable.
Refunds — because our services are bespoke and time is committed as work progresses, fees for work already carried out are non-refundable. Deposits paid for work not yet started are refundable in full; deposits for work already in progress are refundable less the value of work completed to date.
Liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can’t legally be limited or excluded. Subject to that, we won’t be liable for any indirect or consequential loss, and our total liability arising from your use of this website is limited to a reasonable amount reflecting the circumstances.
Governing law
These terms are governed by the law of England and Wales, and any disputes will be dealt with by the courts of England and Wales.
Changes to these terms
We may update these terms from time to time. The “last updated” date at the top of this page will always reflect the current version. Continuing to use the site after a change means you accept the updated terms.